We want to inform everyone that the clinic will be CLOSED from
Tuesday December 24th – Sunday 29th, 2024
&
Tuesday December 31st – Wednesday January 1st, 2025
**ALL STAFF & DR FERREIRA will be spending time with their family and friends.**
The clinic will be re-open on Dec. 30th & Jan. 2nd
Please make sure to have everything you need before the clinic closure. We will appreciate your patience and understanding as we address your concerns on the few days we will be open during New Year’s week.
**If you need a refill for a prescription** please reach out to your pharmacy as soon as possible to have them send us a refill request electronically and/or via fax. Upon the receipt of the request it allows us to allocate it to your chart and put it in for Dr. Ferreira to review.
REMINDER to all patients Dr.Ferreira and staff will not be in the office. Any emails or voicemails left/sent after December 23rd will not be reviewed until staff is back in the office on December 30th (and again on January 2nd).
We also ask that you please do not send Dr.Ferreira portal messages regarding questions about the schedule, needing lab orders OR any urgent issues. Doing so has caused Dr. Ferreira to fall severely behind. If you do have an urgent matter we ask that you please reach out to the clinic staff directly. As a reminder, Dr.Ferreira does not handle email or voicemails, clinic staff does but we will make sure we address your concern/request as see fit.
We also wanted to let you know that there are some pricing changes coming into effect at the start of 2025. Prices continue to rise for us from all our vendors over the years and Dr. Ferreira has tried her best to have the clinic take on those costs to assure patients continue to have their prices remain the same. Unfortunately, in order to continue to serve all patients she will now need to implement a price increase as the last one was implemented on 08/01/21.
In addition, the clinic will now be processing payments with a new credit card processor. With that said, all credit card/transaction fees will fall on the patient, which can vary from 3-5% depending on your credit card (Visa, Master, Discover, American Express). If you do wish to save on the credit card/transaction fees, we highly recommend you only make in-office appointments and bring cash and/or your check book so you may pay with either of these payment methods and avoid processing your card.
Our new changes will allow us to better serve you and our future patients. If you have any further questions or concerns, please don’t hesitate to reach out. Our team is more than happy to help in any way.
Once again, THANK YOU for choosing EHC to lead you in your Health Journey! Our business motto says it all.
Empowered HEALING. Empowered HEALTH. Empowered YOU.
We look forward to serving you soon!
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